Curriculum Vitae
Mohammad Ashraf Javed
6 Lefroy Road, Shepherds Bush
London W12 9LF
Mob: 07814869658 Home: 02087401232
Mohammad_javed@hotmail.co.uk
Career Goal
Obtain a respective career in the landscape architecting field with the utilization of obtained executive and professional expertise.
EDUCATION
Sept 2007 - Present
University of Kingston
Landscape Architecture BSc
Sept 2005 - July 2007
William Morris Academy
o A Levels - Art (D) Media (D)
o AS Level - Citizenship (A) Sociology (D)
Sept 2000 - July 2005
Burlington Danes School
o Award 6 GCSE’s above grade C
o Mathematics (B) English (C,C) Media (C)
Work Experience :
Mobile Phone House, Shepherds Bush March 2003
o Sales of mobile phones
o Customer Service enquiries
o B2B sales-Selling Business contracts to local business
o Setting up influential meetings with business to offer Business Deals
o Door to door selling of Mobile phone contracts
X-Clusive, Shepherds Bush Jul 05 – March 06
o Great knowledge of customer service
o Solving queries about product queries, and prices
o Dealing with customer queries and stop them from escalating
o Customer service assistance
o Developing product knowledge
o Excellent knowledge in the use of highly recommending casual clothing
Sports Dimension, Shepherds Bush Aug 06 – Jun 07
o Delivering consistently high standards of customer service
o Effectively resolving any complaints
o I took sole responsibility in dealing with cash at the end of business each week
o Assisting customers on the till
o I also was able to deal with exchanging and refunding goods
o Successfully assisting in downloading delivery.
o Excellent knowledge in the use of highly recommending urban clothing.
Adam and Sons Estates Jul 07 – Nov 07
o Sales & Lettings negotiator
o Leasing and management of properties, residential, on behalf of clients
o Two main tasks: valuation and negotiation.
Valuation of the property involves looking at the condition of the property and
comparing this to others in the area.
Negotiation: with prospective purchasers. In the course of this process I have
also dealt with other professionals involved in the transaction, eg banks, building societies, mortgage brokers, solicitors and other estate agents.
JD Sports Dec 07 – Present
o Delivering consistently high standards of customer service
o Service 1st Was our main intention
o Assisting customers on the till
o Successfully assisting in downloading delivery.
o Excellent knowledge in the use of highly recommending Sports and Fashion clothing
o Developed the skill of shop Merchandising: where shop moves where done and merchandise were allocated to there best selling perspective
SKILLS
Communication:
o Excellent communication skills
o Presentation skills - gained through course seminars where presented information to course lecturers/other fellow students.
o Problem solver - as sales assistant dealing with a wide range of customer queries and complaints.
o Knowledge and the ability to fulfill customer needs
Teamwork:
Be able to work as a group and allocate tasks to individuals
Be able to lead a group of up to 8 members of staff and allocate them tasks
Computing:
o Confident in the use of word processing packages (especially Word for Windows),
o spreadsheet packages (Microsoft Excel) and presentation packages (Microsoft
o PowerPoint)
o Able to use different programming languages to produce programs (AutoCAD, Adobe Products and Google Sketch UP)
o Familiar with the use of operating systems (Win95, Win98, Win2000, Vista, Windows 7, MS-DOS)
o A Decent level of knowledge within animation packages
Languages:
o Fluent in English and Urdu
o Conversational Punjabi
o Current, clean Driving License
Interest and Hobbies: My main hobbies are playing a number of sports like football, snooker and table tennis but the most interesting sport for me is Football and cricket. I also hold a good view on Video Games. Apart from playing sports I like to listen to music, watch TV, and go out with my friends and socializing.
